TV Presets Support

Troubleshoot TV connection issues.

Quick Checks

1. Confirm the TV and iPhone or iPad are on the same Wi-Fi network.
2. Confirm the TV is powered on and network-connected.
3. Disable guest network isolation or AP isolation if enabled.
4. Try manual IP connection if discovery fails.
5. Restart the TV, router, and app if pairing fails repeatedly.

Still Stuck?

Send the TV model, iOS version, connection method, and debug logs to support@semore-software.com.