TV Presets Support
Get help with TV Presets
Find help for connecting to Samsung TVs, creating presets, sharing preset files, and sending debug logs.
User guide
Connection setup, preset creation, sharing, troubleshooting, and debug logs.
Connect to TV
Use discovery or manual IP connection with compatible Samsung Smart TVs.
Presets
Create, edit, name, color, and organize channel preset buttons.
Save, load, and share
Move preset collections between devices, rooms, or family members.
Troubleshooting
Fix discovery, permission, network, and connection issues.
Debug logs
Collect useful details when support needs to diagnose connection problems.
Legacy full support guide
Original support page kept available for existing links.
Privacy policy
How TV Presets works on your device and local network.