TV Presets Support

Get help with TV Presets

Find help for connecting to Samsung TVs, creating presets, sharing preset files, and sending debug logs.

Connection setup, preset creation, sharing, troubleshooting, and debug logs.

Use discovery or manual IP connection with compatible Samsung Smart TVs.

Create, edit, name, color, and organize channel preset buttons.

Move preset collections between devices, rooms, or family members.

Fix discovery, permission, network, and connection issues.

Collect useful details when support needs to diagnose connection problems.

Original support page kept available for existing links.

How TV Presets works on your device and local network.